My hairstylist burned my hair, should they apologize?

Yesterday, I got my hair cut at the salon, but it completely burned. They cut my hair a few centimeters shorter, and I’m really sad; my self-esteem took a hit. I loved my previous look so much, but now I don’t know what to do. Honestly, I’m expecting an apology from my hairdresser, but I don’t know how to go about it.

It’s not about apologies, but the need to make amends for this situation.

So, did she make a statement after cutting a few centimeters extra? Or did she just brush it off saying ā€˜nothing will happen’? :woman_facepalming:

@kahvebitmeden I actually didn’t notice it the first time you did it, but I understood when I got home. But of course, you said ā€œit’ll be fineā€ during the job :face_with_hand_over_mouth:

Once, my hairdresser dyed my hair the wrong color. Even though she apologized, I couldn’t get over it, and I never went back. For me, this is entirely a matter of trust.

If you were that sensitive, you should have gone and made a clear agreement. If they say, ā€œIt will be okay,ā€ shouldn’t you have stopped there and reacted?

@pazardandondum but the issue here isn’t that; it’s talking about something that’s noticed after it’s cut. How can it be prevented instantly?

Actually, it’s a common complaint that hairdressers cut more than necessary. You also need to be clear about your boundaries, like saying, ā€˜not even a centimeter more than this much.’ But it’s also your right to ask for a fix.